---
title: "Allowed file extensions"
url: https://help.clearcrm.com/en/articles/10715276-allowed-file-extensions
collection: "Support"
updated: 2026-03-30
language: en
---

# Allowed file extensions

For the support feature allowed file extensions are separated from the global system allowed file extensions.

To configure the support ticket file extensions navigate to **Setup->Settings->Support-> Allowed file extensions**.

The file extensions added will apply also when the ticket is auto imported from Email Piping or IMAP.