---
title: "Email Templates"
url: https://help.clearcrm.com/en/articles/10721971-email-templates
collection: "Finance"
updated: 2026-06-10
language: en
---

# Email Templates

o set up email templates navigate to **Setup -> Email templates** and change the content according to your needs.  
  
You can set up a **general email signature** in **Setup-> Settings-> Email,** this signature will be used on all email representing your company.

All email templates will be sent from the general email that is configured in **Setup->Settings->Email**.

## **How multi-language for email templates is used?**

-   **Customer 1** have language English
    
-   **Customer 2** have language Dutch
    

When an email template will be sent to **Customer 1** the content will be taken from **English** email template, for staff **Customer 2** the content will be taken from **Dutch** email template.

The same procedure is applied for staff members.

When sending **email template to lead** eq. proposal the system default language will be used.

## **What will happen if the content is empty for email template and user use this language?**

In case the content for the template is empty for a specific language which is not the default system language the content from the email template will be taken from the default system language setup in Setup->Settings ->Localization. **Make sure you always populate the default system language template.**

The system will auto slide down the languages that are used over the system based on staff and customers when you navigate to edit specific email template.

## **Disabling email templates**

Open email template and **check** the **disabled field**. If the disabled field is checked this email wont be sent ever.

Eq. If you want to disable sending welcome email when creating contact navigate to **Setup->Email Templates** and find the template with name: **New Customer Added/Registered (Welcome Email)** check the disabled checkbox and save.