---
title: "Lead Statuses"
url: https://help.clearcrm.com/en/articles/10721990-lead-statuses
collection: "Leads"
updated: 2026-03-30
language: en
---

# Lead Statuses

You can easily customize leads statuses so they can fit into your workflow.

-   To add new lead status you will have to go to **Setup -> Leads -> Statuses** and click **New Lead Status**.
    
    ![](https://staticfiles.gleap.io/helpcenter/69adb1adea2195f0e0fe5fde/20260330165952_0473.png)
    
-   To setup default lead status navigate to **Setup->Settings->Leads** and chose **Default Status.**
    

The default lead status is used to **auto-populate the status field when creating a new lead**, each time you add new lead this status will be auto-selected.

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## System Status

ClearCRM installation comes with 1 lead status, this is the **system status for converted leads**, the status will have name **Customer**, this status is mostly used for reports, for recognition that specific lead is converted to a customer.

**Do not rename** this status to some other name like **NEW** to prevent **confusion**.