---
title: "SMS in ClearCRM Channels"
description: "This article describes the Marketing Channels in ClearCRM and its SMS section."
url: https://help.clearcrm.com/en/articles/10828092-sms-in-clearcrm-channels
collection: "Marketing"
updated: 2026-03-30
language: en
---

# SMS in ClearCRM Channels

This article describes the Marketing Channels in ClearCRM and its SMS section.

The **SMS** section within **Channels** in ClearCRM provides an interface for managing SMS campaigns. Just like the **Emails** section, users can easily switch between **Emails** and **SMS** using the selection at the top.

## **Navigating the SMS Dashboard**

To access the SMS section:

1.  Click on **Marketing** in the left-side menu.
    
2.  Select **Channels** from the submenu.
    
3.  Click on **SMS** at the top to switch to the SMS page.
    

The SMS dashboard contains a table with the following columns:

-   **ID** – Unique identifier for each SMS campaign.
    
-   **Name** – The title of the SMS campaign.
    
-   **Category** – Classification of the SMS.
    
-   **Created** – When the SMS was created.
    

## **Adding a New SMS**

1.  Click the **"Add New SMS"** button.
    
2.  Fill in the required details:
    
    -   **Name** (_Required_).
        
    -   **Category** (Select from predefined options).
        
    -   **Message Content** (Compose the SMS text).
        
3.  Set any required settings for **sending options**.
    
4.  Click **Save** to finalize the SMS campaign.
    

## **Managing Existing SMS Campaigns**

-   Click on an SMS campaign to **edit** details.
    
-   Use the **search** or **filter** options to find specific messages.
    
-   Export SMS data for further analysis.