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Getting Started with Proposals

Let’s walk through how to use the Proposals and how to create one from scratch.

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Written by Elvin Khudiyev
Updated over 2 weeks ago

Proposals in ClearCRM are your formal offers — usually sent after an estimate has been approved, or when you’re ready to pitch the full scope of work to your client.


📋 Understanding the Proposals Page

When you go to the Proposals section from the left-hand navigation, you’ll see a table listing all your existing proposals. Here are the key columns you'll find:

  • Proposal # – Automatically generated unique ID

  • Subject – The title of your proposal

  • To – The customer or contact receiving the proposal

  • Total – The total monetary value

  • Date / Open Till – When the proposal was created and the expiry date

  • Project – (Optional) Linked project

  • Tags – For easy filtering or grouping

  • Date Created and Status – Helps you track progress (e.g. Draft, Sent, Revised)


🧭 Switch Between Views

You can toggle to a Pipeline view by clicking the “Switch to Pipeline” button on the top right. This gives you a kanban-style layout grouped by proposal status — perfect for tracking your pipeline visually.

If you need to download multiple proposals, use the “Bulk PDF Export” button to quickly save everything in one go.


➕ Creating a New Proposal

Click on New Proposal to open the creation form. The layout is similar to estimates and includes the following fields:

Top Section:

  • Customer – Who the proposal is for

  • Project – (Optional) Connect to a relevant project

  • Tags, Assigned Agent, Currency, and Discount Settings

Proposal Items:

You can list products or services, set quantity, price, tax, and add line item notes. Each item is automatically totaled.

Additional Info:

  • Client Notes – Optional message or instructions for the recipient

  • Terms & Conditions – Any contractual or legal statements

  • Total Calculation – Shows subtotal, discounts, adjustments, and grand total

Once filled, hit Save to add it to your proposals list.


📤 What Happens Next?

After saving, you can revise your proposal anytime, or go ahead and send it to the client. As the proposal progresses, its status updates automatically (e.g. Sent, Open, Accepted).


✅ When Should You Use Proposals?

Use proposals when:

  • You’re moving forward from a successful estimate

  • You want to lock down the specifics of an offer

  • You need a formal document for approval before invoicing or contracting

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