---
title: "Getting Started with ClearCRM AI"
description: "Explore the built-in AI tools in ClearCRM — from chat and content generation to images, audio transcription, and reusable templates."
url: https://help.clearcrm.com/en/articles/11703375-getting-started-with-clearcrm-ai
collection: "ClearCRM AI"
updated: 2026-10-20
language: en
---

# Getting Started with ClearCRM AI

Explore the built-in AI tools in ClearCRM — from chat and content generation to images, audio transcription, and reusable templates.

## 🤖 What is ClearCRM AI?

ClearCRM AI is your built-in assistant for everyday productivity. From writing and summarizing content to generating images and transcribing audio, all tools are available natively once your [OpenAI key is connected](https://help.clearcrm.com/en/articles/11389043-setting-up-clearcrm-ai.md).

Here’s a quick overview of what you can do:

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## 💬 AI Chat

Your personal assistant for fast, contextual help.

-   Ask it to write follow-up emails, summarize meetings, brainstorm marketing ideas, and more.
    
-   Just type a prompt and let it do the writing — copy or save what you like for reuse.
    

🧠 _Example:_ “Write a follow-up email after a product demo.”  
✅ The response is ready to send — no extra editing needed.

* * *

## 🎨 AI Image Generator

Create on-brand images in seconds.

-   Enter a prompt like “minimalist illustration of a remote team collaboration.”
    
-   Choose the number of images, resolution size, and the AI model.
    
-   Once generated, you can download or delete them as needed.
    

🎯 Great for blogs, marketing visuals, or quick design mockups.

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## 🎧 Audio Transcription & Translation

Turn voice into text and understand it across languages.

-   Upload audio files (MP3 or M4A), and ClearCRM transcribes them into clean text.
    
-   Use the **translation tool** to convert recordings into your system’s **default language** — helpful for multilingual teams.
    

📌 _Tip:_ Change your default language from the top-right of the AI interface.

* * *

## 📄 AI Documents

Every output you generate is automatically saved.

-   Review past work anytime.
    
-   Organize and reuse your favorite pieces across your CRM workflows.
    

No more switching tabs or losing valuable AI results.

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## 🧩 AI Templates

Templates speed up repeat tasks by turning your best prompts into reusable workflows.

-   Create a template like “Polite reminder about overdue invoice.”
    
-   Add **custom input fields** such as `#{{client_name}}` or `#{{amount_due}}`.
    
-   When using the template, enter the values — and the AI fills in the gaps.
    

🛠️ _Variables work like merge fields:_  
Just wrap them in double curly brackets (`#{{ }}`) and place them in your prompt.

* * *

## ✅ Summary

ClearCRM AI helps your team write, visualize, understand, and automate — all without leaving your CRM.

Once your OpenAI key is connected, all tools are ready to go.  
You can access them anytime from the **ClearCRM AI** section on the left-hand navigation menu.
