---
title: "How to Configure SMS in ClearCRM"
description: "Configure SMS to send customers Text messages. Bring your Own Twilio Keys"
url: https://help.clearcrm.com/en/articles/12305732-how-to-configure-sms-in-clearcrm
collection: "Settings"
updated: 2026-05-26
language: en
---

# How to Configure SMS in ClearCRM

Configure SMS to send customers Text messages. Bring your Own Twilio Keys

## Steps to Configure SMS

1.  **Access the Settings Menu**:
    
    -   Navigate to the **Setup** section in your application's main dashboard.
        
    -   From there, select **Settings**.
        
2.  **Locate the SMS Section**:
    
    -   Scroll down the Settings page until you find the **SMS** option.
        
    -   Click on it to open the SMS configuration panel.
        
3.  **Select and Set Up Your Gateway**:
    
    -   Choose your preferred SMS gateway from the list (e.g., Twilio, or another provider).
        
    -   Enter your account information, including the required **access token** for authentication.
        
    -   This token ensures secure connection to the gateway for sending/receiving messages.
        
4.  **Customize Feeds and Options**:
    
    -   Configure which feeds or data sources you want to merge with SMS notifications.
        
    -   Adjust other preferences, such as message templates or delivery options, as needed.
        
5.  **Save and Activate**:
    
    -   Review your settings and click **Save**.
        
    -   Once saved, your SMS integration is active—test it by sending a sample message to verify functionality.
        

## Tips

-   If using a third-party gateway like Twilio, ensure you have a valid account and token ready. For alternatives, refer to providers like Twilio for API details.
    
-   Always test in a safe environment to avoid unintended messages.