The Lead Details Pop-Up in ClearCRM provides an in-depth view of a Lead’s information, enabling efficient management, quick edits, and tracking of interactions. This feature helps users access, update, and analyze Lead data seamlessly.
1. Accessing Lead Details
Click on a Lead’s name on the Table (in List view) or Kanban card (in Kanban view) to open a detailed pop-up window.
The pop-up provides multiple tabs for navigation, ensuring organized Lead management.
2. Overview of the Lead Pop-Up
The pop-up consists of structured sections, allowing for easy access to Lead details and actions.
Each Lead’s information is divided into specific tabs, covering different aspects of Lead management.
3. Profile Tab – General Lead Information
The Profile tab contains fundamental details about the Lead, including:
Name
Position (Job title)
Email Address
Phone Number
Website
4. Key Actions Available
Convert to Customer
Instantly converts the Lead into a Customer in the CRM system.
Edit Button
Allows users to modify Lead details directly.
More Actions Dropdown
Provides additional options, including the ability to delete the Lead.
5. Additional Tabs in the Lead Pop-Up
Proposals Tab – Lists all proposals linked to the Lead.
Tasks Tab – Displays associated tasks for follow-ups and tracking.
Attachments Tab – Shows uploaded files related to the Lead.
Notes Tab – Contains internal notes for team collaboration.
Reminders Tab – Lists scheduled reminders for upcoming engagements.
Activity Log Tab – Shows a timeline of interactions and updates made by team members.
Campaign Stat Tab – Provides campaign performance statistics relevant to the Lead.
Email Tab – Shows a list of email entries sent to the Lead.
6. Printing Lead Information
Click on the Print Button (located in the top-right corner) to print Lead details for record-keeping or offline use.
7. Data Training Note
Information presented is based on data available up to October 2023.
Conclusion
The Lead Details Pop-Up in ClearCRM serves as a comprehensive hub for managing and analyzing Lead information. With quick actions, organized data sections, and easy navigation, users can efficiently track, update, and convert Leads, ensuring a smooth sales workflow.